Service

AFTER-SALES SERVICE SPECIFICATION


service commitment Ozero khanka can give play to its advantages in normal use and maintenance of beauty instruments sold by Ozero khanka.

Standard of free warranty1. Within one year, any beauty equipment failure caused by defects of process or material under normal use condition confirmed by Ozero khanka will be provided with free warranty service;2. Users with free warranty shall hold Ozero khanka beauty instrument quality credit card or valid shopping certificate (valid invoice, receipt or contract);


MAINTENANCE TECHNICAL SERVICES:

Ozero khanka has1 service centers in China, which are Beijing, When Ozero khanka equipment fails to operate normally due to reasons, and you have arried out simple treatment according to the"instrument fault maintenance guide", but still cannot work normally, please contact our customer operation department in time.

 

If you need to returm to the factory for repair, you can send back the parts (instruments) in the fllowing ways (but you must contact our customer operation engineer to arrange delivery)